Monday, March 1, 2010

Smarter eMailing

What do you do when you get an email without anything in the subject line? If you are like me, you probably grouse that the sender couldn't even take the time to say "wassup." And if an email like that ever comes from someone I'm not familiar with that it goes in the trash unread a click or two later.

Like a good headline for a newspaper article, a snappy email subject line better tells the story you want to share.

When you originate an email use the subject line to be specific with names, facts, dates or anything else that gives the recipient a preview. If you are responding to somebody's email free feel to add at the front of their subject line -- "In response to ..."

Many times a lengthy email string will, like any good discussion, veer from the original topic. When that happens it's okay to modify the subject line appropriately.

Don't be afraid to edit yourself. I try to re-read every original email and/or response one or two times before I hit send. It's amazing how many typos I make and they wouldn't be caught without taking that extra moment or two to re-read.

Just as important, proofing an email usually results in a few well-placed edits. After all, emailing is intended as a means for short and concise communications. Got something more to say? Put it in a memo or better yet, make a phone call.